Support

Need help with DamageDocAI? Check the FAQ below or contact us directly.

Frequently Asked Questions

How do I use DamageDocAI?

Simply open the app, take a photo or upload an image, and the AI will analyze it for you. Results appear in seconds.

Is my data stored on your servers?

Photos you choose for analysis are sent through our secure gateway to third-party AI providers via OpenRouter only to generate your report. Images are not stored on our servers after processing.

Is there a daily usage limit?

Yes, to ensure service quality, there is a daily limit of 50 analyses per device. The limit resets every 24 hours.

Can I get a refund?

Refunds are handled by Apple. Go to Settings > Apple ID > Purchase History on your device, or contact Apple Support directly.

The app isn't working correctly. What should I do?

Please make sure you have the latest version installed. If the issue persists, contact us at support@skybringup.com.

Still need help?

Send us an email and we'll get back to you as soon as possible.

support@skybringup.com